Questions? We've got answers.

Enter your code in the discount box at checkout and 15% comes off your first order. Codes are one use only and expire, so check the date in your welcome email.

We pack fast, so email jesse@taperclub.com as soon as possible with your order number. If it hasn't left us yet, we'll do our best to change or cancel it.

[Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, Afterpay.] All payments are processed securely through Shopify.

It's sent to the email you ordered with as soon as you check out. If you can't see it, check your spam or promotions folder, then get in touch.

Shipping is free on orders over $200. Under that, it's NZ – $8, Australia – $18. Calculated at checkout.

We pack and send orders quickly, usually within [1 business day]. Most NZ orders arrive in [1–3 business days], rural deliveries may take a little longer.

[We currently ship within New Zealand and to Australia.] Rates and delivery times are shown at checkout.

Once your order ships, we'll email you a tracking link. You can also find it in your account under Orders.

You've got 30 days from delivery to return or exchange. Items need to be unworn, unwashed and have their tags attached.

Fill in our returns form. We'll check your order and email you instructions within one business day.

Yes. Choose "Exchange" on the returns form and tell us what you'd like instead. Exchanges depend on stock. If it's sold out, we'll offer a refund or store credit.

Sorry about that. Let us know through the returns form and we'll send you a prepaid label, so there's no cost to you. Your rights under the Consumer Guarantees Act always apply.

Once your return arrives and we've checked it, we'll refund your original payment method within [3–5 business days]. Your bank may take a few more days to show it.

Each brand fits a little differently, so check the size guide on each product page. Between sizes? Email us and we'll tell you how it runs.

Wash cold, skip the fabric softener and hang to dry. It keeps technical fabrics working and looking good for longer. Always check the care label.

Often, yes. Sign up to our emails to hear first when kit comes back, or email us and we'll let you know.

A short list of independent running brands we'd race in ourselves, including Hermanos Koumori, Tracksmith, Bandit, Janji and Fractel.

We run in it first. Long runs, track sessions, rainy Tuesdays. If it chafes, rides up or fades, it doesn't make the rail.

[We're online only for now.] Follow us on Instagram for pop-ups and events.